Delivery address?

L’adresse de livraison sera définie par l’acheteur selon les options du vendeur. Les articles peuvent être livrés à moins que le commerçant choisit de ne vous offrir que l’option «Click & Collect» ou si le commerçant limite la livraison dans un certain périmètre.

How much is shipping?

The delivery costs depend on the seller's choice of delivery and are indicated in the item description or the seller's shop24 page.

What is the delivery delay?

Delivery for available items depends on the time of your order and the specific terms of the seller. For items that are not in stock, the delivery time will be indicated in the item description or on the seller's page.

What if I don't receive my order?

In the event of delay or non-delivery of your order, you can contact the seller from whom you ordered the items, in order to inquire about the follow-up of the delivery.

Do I have to pay to return a home delivered item?

L’informations de retour d’articles et son éventuel remboursement est affiché sur la page du vendeur. Celle-ci peut varier de vendeurs à vendeurs.

Can I exchange an item?

The seller displays this information on his seller page or is, where applicable, to be negotiated directly with the seller.

Did you receive a damaged item?

Pour toute condition lié à l’article commandé veuillez vous joindre directement au vendeur.